STATEMENT FROM TEAMWORK MEDIA LAB REGARDING CORONAVIRUS (COVID-19)

MAIN PAGE

CONTACT

ADDRESS

LAB HOURS

Serving Canada & USA since 1980

 

NEW SERVICE CHANGES

CORONAVIRUS (COVID-19)

 

UPDATED: JULY 1, 2020

 

 

All our lab & studio facilities are operational. We accept all shipments and have set-up a safe drop-off & pick-up for our local customers directly at our lab/studios by appointment. We continue to provide local delivery on most orders (some restrictions apply).

 

NOTICE: NEW LAB HOURS DURING COVID-19

We have established a four day week, Monday to Thursday and have extended our hours of operation per day: 7am to 5pm Pacific time. We continue to be available by email 24/7.

CONTACT OUR LAB FOR MORE INFORMATION

 

There continues to be no public access directly into our lab, studios or production facilities until further notice.

This is to insure the safety of the public, staff and crew. This may soon change as British Columbia enters stage 3 of re-opening. (See more info below).

 

Once your order is completed, payments must be made in advance of picking up or having us ship your order. Payment is accepted via Credit/debit Card by phone or email or by PayPal or e-transfer . At this time; no cash, checks, debit accepted directly at the studio. Payment information.

 

STATEMENT FROM TEAMWORK MEDIA TELEVISION INCORPORATED REGARDING CORONAVIRUS (COVID-19) & HOW WE ARE RESPONDING

 

Teamwork Media Lab continues to monitor the situation very closely and will continue to take direction and guidance from our local and national health authorities.

, all our studios & lab facilities remain operational, however, since March 19 our doors will remain closed to the public and no direct contact for editing, production or the studio access is available to the public until further notice due to physical distancing, which is not possible at our facilities. This may soon change as British Columbia enters stage 3 of re-opening were customers may be required to wear masks and use hand-sanitizer before entering our facilities. This will be updated in the coming weeks.

 

SHIPPING/RECEIVING: Our receiving and shipping department remains operational with strict safety cleaning measures in place and all contents inside ALL packages that are returned from our lab are cleaned and sanitized before being shipped.

 

It is important to reiterate that Teamwork Media Lab will continue to monitor developments from Interior Health and the provincial and federal government and that all necessary precautions are in place for the safety of our staff and customers in order to continue to provide safe facilities, handling, packaging and shipping of our customers material.


SAFETY OF SHIPMENTS BY MAIL & COURIER

If you have concerns about the safety of the mail, we would like to assure you that the World Health Organization and our Canadian and USA government officials continues to state that mail and packages are safe to handle. Please know that your safety and the safety of our employees remains our top priority.

 All incoming/outgoing mail from Teamwork Media Lab are being completely handled by

GOVERNMENT OF CANADA PUBLIC HEALTH

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. 

Products shipped from outside of Canada: Coronaviruses generally do not survive on surfaces after being contaminated. The risk of spread from products shipped over a period of days or weeks at room temperature is very low.

There is no known risk of Coronaviruses entering or leaving Canada on parcels or packages.

Following the direction of the Public Health Agency of Canada, all our delivery companies and their agents continue to introduce new safety measures to help contain the spread of COVID-19. Until further notice, these safety measures include a change to how they deliver the door-to-door items that normally require a signature.

    • To help minimize points of close contact in your communities, they will no longer be requesting signatures for any deliveries to the door. This will eliminate the need for scanners and stylus pens to be passed back and forth during the delivery process of these items.

    • Instead, where possible, the delivery agents will apply their safe drop process. This means they will leave these items in your mailbox or outside your door if itís safe to do so. Where itís not possible to safe drop, the delivery agent will leave a notice card indicating the post office or depot where you can pick up your items by showing proof of identity.

1) CANADA POST STATEMENT

2) USPS STATEMENT

3) FEDEX STATEMENT

4) DO NOT SHIP BY PUROLATOR - THEY NO LONGER DELIVER TO OUR ADDRESS - PUROLATOR STATEMENT

5) UPS SERVICE ALERTS

TMTV wishes for your and your loved onesí safety and well-being during these difficult times.


SAFETY OF OUR STAFF AND CUSTOMERS IS OUR TOP PRIORITY

NOW AVAILABLE DURING THE COVID-19 PANDEMIC - WE CAN SEND YOUR VIDEO & AUDIO FILES BY WETRANSFER

FILE STORAGE AND SHARING

Some restrictions apply - for more information click here


 

Take care of your health and protect others by doing the following:

Stay home if you feel unwell. If you have a fever or cough

Social distancing: Keep 2 metres or 6 feet away from everyone if you must go out. Even if they are relatives or close friends. Thatís about the width of a car or the length of two arms stretched out.

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Avoid touching eyes, nose and mouth

Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

BACK TO TEAMWORK MEDIA

 

SERVING CANADA AND THE USA SINCE 1980

All rights reserved. © TMTV is Teamwork Media Television Inc. a TMTV.net Media company, Nelson B.C. Canada