UPDATED: JULY 1, 2020
All our lab & studio facilities are operational. We
accept all shipments and have set-up a safe drop-off &
pick-up for our local customers directly at our lab/studios by appointment.
We continue to provide local delivery on
most orders (some restrictions apply).
NOTICE: NEW LAB HOURS DURING COVID-19
have established a four day
week, Monday to Thursday and have extended our hours of
operation per day: 7am to 5pm Pacific time. We continue
to be available by email 24/7.
OUR LAB FOR MORE INFORMATION
There continues to be no public access
directly into our lab, studios or
production facilities until further notice.
This is to insure the
safety of the public, staff and crew.
may soon change as British Columbia enters stage 3 of
re-opening. (See more info below).
Once your order is
completed, payments must be made in advance of picking up
or having us ship your order. Payment is accepted via Credit/debit
Card by phone or email or by PayPal or e-transfer . At
this time; no cash, checks, debit accepted
directly at the studio.
STATEMENT FROM TEAMWORK MEDIA TELEVISION
REGARDING CORONAVIRUS (COVID-19) & HOW WE ARE RESPONDING
Teamwork Media Lab continues
to monitor the situation very closely and will
continue to take direction and guidance from our local
and national health authorities.
are continuing with our rigorous cleaning measures and
equipped team members and technicians with
robust hygiene measures, sanitization,
equipment and safety
products along with rotating crew,
all our studios & lab facilities remain operational, however,
since March 19
closed to the public and no direct
contact for editing, production or the studio access is available to the
public until further notice due to physical distancing,
which is not possible at our facilities. This may soon
change as British Columbia enters stage 3 of
re-opening were customers may be required to wear masks
and use hand-sanitizer before entering our facilities.
This will be updated in the coming weeks.
Our receiving and shipping department
remains operational with strict safety cleaning measures
in place and all contents inside ALL packages that are
returned from our lab are cleaned and sanitized before
It is important to reiterate that
Teamwork Media Lab will continue to monitor developments
from Interior Health and the provincial
and federal government
and that all necessary precautions are in place for the
safety of our staff and customers in order to continue
to provide safe facilities, handling, packaging and shipping of
our customers material.
SHIPMENTS BY MAIL & COURIER
If you have concerns about the safety of the mail, we
would like to assure you that the World Health
Organization and our Canadian and USA government
officials continues to state that mail and packages
are safe to handle.
know that your safety and the safety of our employees
remains our top priority.
All incoming/outgoing mail from Teamwork Media Lab
are being completely handled by
robust hygiene measures, sanitization to insure
safety when any package arrives or leaves our
OF CANADA PUBLIC HEALTH
Is it safe
to receive a package from any area where COVID-19 has
The likelihood of an infected person contaminating
commercial goods is low and the risk of catching the
virus that causes COVID-19 from a package that has been
moved, travelled, and exposed to different conditions
and temperature is also low.
Products shipped from outside
of Canada: Coronaviruses generally do not survive on
surfaces after being contaminated. The risk of spread
from products shipped over a period of days or weeks at
room temperature is very
no known risk of Coronaviruses entering or leaving Canada on
parcels or packages.
DELIVERY SAFETY MEASURES ARE IN PLACE
Following the direction of the Public
Health Agency of Canada, all our delivery companies and
their agents continue to introduce new safety measures
to help contain the spread of COVID-19. Until further
notice, these safety measures include a change
to how they deliver the door-to-door items that normally
require a signature.
Instead, where possible, the delivery agents
will apply their safe drop process. This means
they will leave these items in your mailbox or
outside your door if itís safe to do so. Where
itís not possible to safe drop, the delivery
agent will leave a notice card indicating the
post office or depot where you can pick up your
items by showing proof of identity.
CANADA POST STATEMENT
DO NOT SHIP BY PUROLATOR - THEY NO
LONGER DELIVER TO OUR ADDRESS -
TMTV wishes for your and your loved onesí
safety and well-being during these difficult times.
SAFETY OF OUR STAFF AND CUSTOMERS IS OUR TOP PRIORITY
NOW AVAILABLE DURING THE COVID-19 PANDEMIC - WE CAN SEND
YOUR VIDEO & AUDIO FILES BY
FILE STORAGE AND
Some restrictions apply -
for more information
Take care of your health and protect
others by doing the following:
Stay home if
you feel unwell. If you have a fever or cough
Keep 2 metres or 6 feet away from
everyone if you must go out. Even if they are relatives
or close friends. Thatís about the width of a car or the
length of two arms stretched out.
Wash your hands frequently
Regularly and thoroughly clean your hands with
an alcohol-based hand rub or wash them with soap
your hands with soap and water or using
alcohol-based hand rub kills viruses that may be
on your hands.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces
and can pick up viruses. Once
contaminated, hands can transfer the
virus to your eyes, nose or mouth. From
there, the virus can enter your body and
can make you sick.
Practice respiratory hygiene
Make sure you, and the people around
you, follow good respiratory hygiene.
This means covering your mouth and nose
with your bent elbow or tissue when you
cough or sneeze. Then dispose of the
used tissue immediately.
Why? Droplets spread virus. By
following good respiratory hygiene you
protect the people around you from
viruses such as cold, flu and COVID-19.
If you have fever, cough and difficulty
breathing, seek medical care early
Stay home if
you feel unwell. If you have a fever,
cough and difficulty breathing,
seek medical attention and call in
advance. Follow the directions of your
local health authority.
Why? National and local
authorities will have the most up to
date information on the situation in
your area. Calling in advance will allow
your health care provider to quickly
direct you to the right health facility.
This will also protect you and help
prevent spread of viruses and other