PAYPAL & INTERAC E-TRANSFER ACCEPTED
ATTENTION USA CUSTOMERS; YOUR DOLLAR IS WORTH MORE!
Canadian to USA exchange rate is approximately 25% - Meaning
USA customers save more than 25% on our already low prices +
further discounts on large sized orders - All
payments must be made by credit card,
PayPal or Interac
(Interac E-transfer for Canadian
orders only) to receive the current USA exchange rate.
US payments by check, money orders or bank draft do not
qualify for the USA/Canada currency exchange rate.
We now provide Film Recovery and Restoration services for
CHANGES TO DIRECT PICK UP & DROP OFF AT OUR STUDIO/LAB
FOR LOCAL ORDERS DURING THE
COVID-19 PANDEMIC: All payments must be made in advance by credit
card, PayPal or Interac E-transfer payment only before
physically picking up your order at our studios. Payment
by checks, debit or cash by pre-arrangements only.
monitoring the coronavirus (COVID-19) pandemic. Read our
ALL PRICES LISTED IN
Discounts on volume.
SHIPPING WITHIN CANADA & THE USA. Free return shipping on
most orders with a
value of $700.00 or more. - Excluding;
Yukon, NWT, Hawaii,
Puerto Rico and US Virgin
accept; VISA, MasterCard, American Express,
Discover, PayPal, Interac E-Transfer (E-transfer
for Canadian orders only), checks, money orders or bank drafts when your order
Pay by VISA, MasterCard,
or American Express by phone, on-line by
PAYPAL to receive the USA/Canada exchange rate. Canadian
payments also accepted by INTERAC E-Transfer
(E-transfer for Canadian orders only).
CREDIT CARD: Visa, MasterCard & American Express are accepted by phone or in person at
our studio and lab. All cards are subject to
verification. IMPORTANT NOTICE
WHEN PAYING BY CREDIT CARD: When making
payments by Visa, MasterCard or American Express your statement will show:
Paid to; "TMTV.NET or Teamwork Media Television
billing address and phone number for your credit card must
be the same as the ship-to address. Once
verification is made your order will be
PAY TMTV BY PAYPAL SIMPLY, SAFELY AND EASILY...
RECEIVE AN INVOICE WITH YOUR TOTAL BY E-MAIL, SIMPLY go
Sign in and then Enter the amount
owed in "Canadian Dollars" for Services Rendered. Please
include your order number,
you can also contact TEAMWORK MEDIA (TMTV) to arrange us to e-mail you a PAYPAL
REQUEST FOR MONEY.
Pay by PAYPAL Without Sharing Your
Financial Information. When you
pay with PayPal, your credit card and
bank numbers are never seen by the seller
or merchant. Your financial information
stays safe. Plus, you're protected 100%
against unauthorized payments sent from
ACCEPTED (Deposits by Credit Card, PayPal or
Interac E-transfer excluded) - We
accept pre-payment by checks, money
orders or bank drafts unless prior
arrangements are made.
need to send PAYMENTS by checks,
money orders or bank drafts please
contact us before shipping.
PERSONAL CHECK, MONEY ORDERS OR BANK DRAFTS: All
checks, money orders or bank drafts with a value of
$100.00 or more must
clear our bank before we return your
order. (allow 14 to 60 days for these
items to clear). All USA checks must be paid in
US currency and NO US/Canada currency exchange rate will
be provided. All orders
must be paid & cleared before we return your order.
contact us to make
arrangements if you require these services and do not
wish to pay by Credit Card, PAYPAL or Interac E-Transfer
(E-transfer for Canadian orders only)NOTE: Payments by checks,
money orders or bank drafts
will not receive the Canadian/USA exchange discount.
NOTICE REGARDING US POSTAL MONEY ORDERS: U.S. Postal money
orders must be "International Money
Orders" and payable in US funds and we do not
provide US/Canada currency exchange for these
types of payments. USA Postal Money Orders are
negotiable only in the USA and NOT
NSF CHARGES: Any credit card charge backs,
NSF charges are subject to a $50.00+ administration fee
on ANY order, of any amount, plus bank and service charges must me
Foreign Exchange These amounts will be determined
by your credit card company, bank or PayPal
account when payment is made. In order to receive the US
Canada dollar exchange rate, payments must be made by
MasterCard, Visa or PayPal only. If you are a US customer
and paying by check, money order or bank draft, payments
should be made in US funds and NOT pre calculated to
Canadian funds. Again...we do not refund or provide
currency exchange for payment by check, money order or
bank draft payments made in US dollars.
picture services: Film recovery and restoration may require
payments in advance (a deposit) by CREDIT CARD, PAYPAL OR INTERAC
E-TRANSFER ONLY (E-transfer for Canadian
orders only). Please
contact us to make
arrangements if you require these services and do not
wish to pay by Credit Card, PAYPAL or Interac E-Transfer.
(depends on location and weight)
USA CUSTOMERS NOTE: TAXES
ARE NOT APPLIED TO USA OR FOREIGN CUSTOMER INVOICES AND
THE TAXES OWING ARE THE RESPONSIBILITY OF THE CUSTOMER
TO PAY THEIR STATE OR FEDERAL TAX WHEN YOUR ORDER
Canadian taxes: Applicable GST taxes
of 5% in BC or items shipped to us and sent to an
address in BC is subject to 5%. All other Canadian
provinces and territories are subject to either their
GST or HST. Example 1: A customer from Alberta sends
their films to TMTV for archival, restoration & repair, the tax charged
and collected is 5% GST. Example 2: A customer in
Nova Scotia sends their film to TMTV for repair, the tax
collected and charged is their 15% HST.
CANADIAN TAX RATE CHARGED FOR OUR
ARCHIVAL, RESTORATION & REPAIR SERVICES (Items
shipped to us from your province and returned to you in
- GST rate of 5%
Columbia - GST rate of 5%
Manitoba - GST rate of 5%
New Brunswick - HST rate of 13%
Newfoundland and Labrador - HST rate of 13%
Nova Scotia - HST rate of 15%
- HST rate of 13%
Prince Edward Island - GST rate of 5%
Quebec - GST rate of 5%
Saskatchewan - GST rate of 5%
Yukon - GST rate of 5%
Northwest Territories - GST rate of 5%
Nunavut - GST rate of 5%
the GST/HST Technical Information Bulletin
GST/HST Sales Tax
Place of supply rules for determining whether a supply
is made in a province
Note: This Technical Information supersedes the version
dated February 2010. VIII. Repairs, maintenance,
cleaning, adjustments, alterations and
changes are proposed to the current place of supply rule
that applies where a supplier receives tangible personal
property of another person for the purpose of either
• supplying a service of repairing, maintaining,
cleaning, adjusting or altering the property, or
producing a negative, transparency, photographic print
or other photographic-related good.
NEW! OVERSEAS CUSTOMER NOTICE: We currently only service
customers outside of Canada or the United States of
America under special circumstances.
Considerations for Motion
Picture film orders of damaged movie film requiring:
Film Recovery, Restoration may be considered depending
on volume along with minimum charges that may apply.
Film Recovery and/or scanning and would only be
output to NTSC or PAL video standard format
or Numbered Image Sequence (NIS) which requires no
format because it is a picture file of each film frame. There are many issues that
can prevent us from providing
regular services outside of North America, including: Different video
standards, overseas shipping, time zones, currency exchange, billing, taxes
A few things that are required before we
would consider handling your film project
from a customer outside of North
- Please check to see if your country is
located in our "world TV standards"
website and that your country uses NTSC
or PAL world TV standard. Many countries
different TV standards. We can only
service (or provide services to) counties
specification world TV standards
Payment is only accepted by
in US Dollars.
NO OTHER PAYMENT IS ACCEPTED BUT
minimum 50% deposit would be required upon
physical inspection before processing your order,
once completed the final invoice is due on
receipt before returning your order.
ACCEPTED IN ANY WAY until you are invoiced and the only required
payment is by
PayPal in US Dollars.
- We only export your films to our media
in NTFS format only. We do not reformat ANY
of our media to EXFAT or FAT32 for MAC USE.
We are a PC based company, however if
providing you a portable hard drive it would
be compatible for both PC & MAC.
- Shipping must be paid by the client both
ways (You would not qualify for free
shipping when outside of North America) and
we would only return your order via
XpressPost International which
includes: Signature & tracking. If Canada
Post does not deliver to your country then
it will be shipped making Special
Shipping arrangements at additional cost.
from outside Canada there are duties,
taxes and brokerage fees that may be
required by your
Government when you receive your
completed order. Customers would be responsible for any
duties, taxes, brokerage fees owed based
on the value of your order.
IMPORTANT NOTICE TO CUSTOMERS
OUTSIDE OF CANADA & THE USA: We do not
return calls to overseas customers. This is due to the
international time zones for calling outside of North
America. You must call us directly during our regular
business hours or communicate by e-mail.
Please call us
and talk to a Video Lab Technician:
How To Safely Disconnect an External USB Drive from your
IMPORTANT - Teamwork Media Lab (TMTV.net)
does not warranty USB Thumb/Flash drives or Portable
Hard Drives or the files contained on the drive/s if
proper unplugging procedures are not followed and you
lose or corrupt the drive. Always follow the proper
removal instructions when unplugging from your computer.
The link below provides the steps necessary to safely
remove an external drive from your computer
FOLLOW THIS LINK FOR INSTRUCTIONS:
satisfaction guaranteed. Most orders
submitted to TEAMWORK MEDIA (TMTV) will be covered by
our 100% satisfaction guarantee. With the exception of
any Repairs, Restoration or Recovery work.
you receive your order, please inspect it carefully and
make sure everything is to your satisfaction
RETURNS/WARRANTIES: At TMTV
our goal is to ensure you are completely satisfied with
your order. If for whatever reason you are dissatisfied
with your order please contact us within 14 days so
that we can make every effort to correct any issues.
VERY IMPORTANT; Claims for physically damaged or missing
items when shipped must be received within two (2)
business days of receipt of merchandise.
LIMITED WARRANTY: Warranties for media are limited to
the original manufacturer and not covered by TMTV. Returning
defective media: All returned or exchanged media must be
in it's original box or packaging provided when
purchased and to include any manuals, cables, cases or
accessories. (We must return the same to the original
manufacturer to claim the warranty on the merchandise). There
are no warranties or exchanges for customer provided
media provided by TMTV may be repaired or exchanged at
our discretion for the same or manufacture's equivalent
Returns/warranties will not be accepted after 14
days of receiving your order. Please
inspect your order as soon as you receive it.
STORAGE OF CUSTOMERS COMPUTER FILES: We
have a maximum 60 day file storage and backup to all
"file formats" from video, film, audio tape, photos,
negatives or slides were "files" from the original
material were created or mastered. After 60 days from
the date of invoice the files will be deleted unless we
are instructed by the customer to hold onto the files
for a longer period. Again check your media and files
upon receipt. NOTE: DVD
Masters that were created by "video direct to
DVD" are not backed up and are not covered under
our file storage and backup program. It is always a good
idea to make copies from the masters.
EXCEPTIONS: FILM, VIDEO, AUDIO, REPAIR, RESTORATION,
video, audio, slides, photos physical Repairs,
Restoration or Recovery are not covered by any
Warranty or Guarantee. After any physical
repair, restoration or recovery we can not be held
liable for the condition of the original material. No
guarantee is implied for these services. Once converted
or transferred to a storage media this would be the
original materials final attempt. If there is an issue
with transfer or conversion of these formats, please be
aware that we made the best attempt possible based on
your materials original poor physical condition. No film
delivered to Teamwork Media for "Recovery" is returned
(please see the order form, estimate or quote you would
have received and/or signed before having us attempt or
complete the Film Recovery process). Video, audio
tapes, photos or slides may be returned.
If any of the above conditions are not met, TMTV
reserves the right to refuse the return or provide
"re-dos" at no cost.
OF CUSTOMERS ORIGINAL MATERIAL: TMTV
is not responsible for customers original material left
at TMTV longer than 30 days after the customers initial
order is completed and invoiced. We are also not
responsible for any material received at TMTV for
hands-on inspection and quote left for longer than 30
days. Once a hands-on inspection and quote is provided
you have 30 days maximum to make a decision if
you want us to proceed with your order. If you do not,
you will have to pay for return shipping or ask us to
discard your material. We will make a reasonable attempt
to contact you by phone or e-mail within 30 days. If we
have not received a reply we have the right to discard
LOWEST PRICE GUARANTEE: TMTV will compete with
any written quotation offering the same level of service
& give you further discounts on MOST orders. Find ANY company in
North America that offers lower regular listed prices
and the same quality of service on film transfers, video
to DVD, slide scanning or audio conversion and we will
beat their price. You must supply the quotes by e-mail
before sending your order so that we can verify
the quote. If they truly offer equal quality of service
at a lower regular listed price than we do, we will
beat their price. GUARANTEED! (This does NOT apply to
any "Special Services" such as film recovery and
restoration, however discounts may apply on your quantity).
SECURE PAYMENTS BY CREDIT CARD,
PAYPAL, INTERAC E-TRANSFER (e-transfer for Canadian
customers only). We accept many kinds
of payment transactions. We use a very secure and
reliable merchant credit card processing company for
VISA, MASTERCARD and AMERICAN EXPRESS. TMTV does not use
third-party financial mobile applications or online
services that can compromise your credit card
information. Payments through
PayPal and Interac E-transfer are a very secure method
of payment as well. Payments by credit card are held for
a maximum of 60 days after your final payment in case a
refund is required. Payments by check: The check
must be held by TMTV for 120 days as required by our
financial institution. After that time the checks are
LAB MISSION STATEMENT
The mission of our
company is to provide top quality service and care to
our clients using state of the art technology and old
fashioned values. We have been providing video and film
services since 1980.
We take special interest
and pride in helping our clients. We make information
available to promote a safe and comfortable means of
having your analog formats converted to digital.
Click here to see what our customers have
Your satisfaction is
assured through our 100%
We deal with each client on a personal
basis, we will answer your questions honestly and
provide you with the information you need to make an
informed decision regarding your order.
We pride ourselves on being polite and courteous in all
The backbone of our company is service and we aim to
provide each client with timely responses in all
inquiries and transactions.
Should you have any questions do not hesitate to
Earn up to 25% commission for every successful referral
How does it work?
Earn resellers commissions from all qualifying
Motion Picture Recovery, Restoration and transfer
from Teamwork Media Lab. Contact us for other referral
commissions for Film Scanning, video and audio
Are you an audio, photo or video shop and looking to make some extra
cash? We provide a whole list of Film, Video, Audio
transfer and conversion services and have been doing so
since 1980! We have helped thousands of customers
preserve their memories over our 40 years in business
(1980 - 2020)
and offer great commissions for resellers. Our website:
SIMPLE, NO HASSLE, CASH IN YOUR POCKET!
customer to us by email with their name, address, email
and phone number, along with all your contact
information including your e-mail so we can pay you by
PayPal. When the customer contact us and makes a
successful order we would then provide you a payment for
15 % commission for that referral. Commission is
based on the final cost of the Recovery Service
provided, excluding; supplies (media), transaction fees,
tax and shipping (if applicable).
directly with us on behalf of your client and receive
25% commission on the final sale of the order,
excluding; supplies (media), transaction fees, tax and
shipping (if applicable).
Receiving Payment for
would be provided to you by email upon the successful
completion and payment of the customers order. Our
commission payment to you is made in Canadian Dollars by
PAYPAL for all USA, Canadian and European re-sellers.
TEAMWORK MEDIA LAB a division of Teamwork Media Television
was formed in 1980. Prior to
forming the company the President & Owner had already gained 10
years experience in the film and video industry. TMTV is a video, film,
audio, photo, digital transfer, restoration, recovery,
rescue, conversion & duplication
company. We are located in
Nelson, British Columbia,
Canada (Just north of Spokane Washington USA).
also keep your Business name on file for any leads that
may come our way in your area.