TEAMWORK MEDIA LAB FILE DROPBOX FILE STORAGE AND SHARING

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Serving Canada & USA since 1980


SAFETY OF OUR STAFF AND CUSTOMERS IS OUR TOP PRIORITY

NOW AVAILABLE DURING THE COVID-19 PANDEMIC - WE CAN SEND YOUR VIDEO & AUDIO FILES BY DROPBOX

FILE STORAGE AND SHARING

We are currently working out the details in providing our customers with the option to have us upload (send) and our customer to download (receive) by Dropbox, their video, audio or movie film files we transferred or converted.

However, there are limitations due to the very large file sizes created for our customers by some video formats, especially from Motion Picture Film Scanning such as uncompressed video files and large HD and 2K file types.

Since we provide the BEST QUALITY minimal compressed & uncompressed video, limits in file sizes for sending your files will be in place for on orders due to their extreme large file sizes that can restrict sending your files in a timely manner and the downloading of files at your end onto your computer.

We want to provide this as an alternative option especially during the Covid-19 Pandemic to provide the safety for our customers who are concerned about having to go to the post office or receive packaged orders at their door.

For those customers who require their original material to be returned there is two options; 1) receive your files by drop box (if the files are within our limits) and have us hold onto your original material and then return your shipment when the Covid-19 Pandemic is over or, 2) discard your original material after you have downloaded your files from Dropbox and then backed up your files.

Although the World Health Organization (WHO) continues to state that all packages are safe to handle we do know that some customers may have further concerns and would currently rather receive their converted or transferred files in the comport of their home or office. Please know that your safety and the safety of our employees remains our top priority.

1) FILE SIZE LIMIT: CURRENT FILE SIZE LIMIT PER CUSTOMER = 100GB (ALL files are their original file type and size as ordered and not highly compressed for internet uploading or downloading. Depending on your internet connection, computers speed and hard drive space will determine how quickly you will be able to download your files. Please allow at least 40% open headroom on your hard drive.

2) TIME LIMIT ON DOWNLOADING OF YOUR FILES: ONCE WE UPLOAD THE FILES TO DROPBOX YOU HAVE 5 DAYS MAXIMUM TO DOWNLOAD YOUR FILES (Because the space on Dropbox is limited and we may have as many as 30 customers at a time accessing their files, we must delete files to make room for other customers).

3) MAXIMUM LENGTH OF TIME YOUR FILES WILL BE AVAILABLE ON DROPBOX: AFTER 5 DAYS YOUR MATERIAL WILL BE DELETED FROM DROPBOX. (Please make sure you also backup your files).

4) FILE STORAGE: WE STILL HAVE YOUR ORIGINAL FILES (We will have your original files backed up on our server for a maximum of 90 days, after that all original files will be deleted).

5) COST: The price for uploading files is determined by the amount of GB to be uploaded. Minimum charges may apply.

UPDATED INFORMATION TO COME...

Pease e-mail us for more information

We’re closely monitoring the coronavirus (COVID-19) pandemic. Read our latest statement here.


 

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SERVING CANADA AND THE USA SINCE 1980

All rights reserved. TMTV is Teamwork Media Television Inc. a TMTV.net Media company, Nelson B.C. Canada