BRINGING YOUR ORDER TO OUR DROP-OFF & PICK-UP LOCATION IN DOWN TOWN NELSON BC CANADA

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CONTACT

ADDRESS

LAB HOURS

 

 NELSON FINE ART PRINTING

(Formally Kokanee Camera)

PLEASE CONTACT TMTV FOR PACKAGING INSTRUCTIONS BEFORE DROPPING OFF YOUR ORDER

557 Ward Street (Between Baker and Victoria street)

Nelson Fine Art Printing website

Store hours: 10am to 5pm Monday to Friday

Closed: Saturday & Sunday

Contact Nelson Fine Art Printing for their holiday hours

1) PLEASE CONTACT TMTV BEFORE DROPPING OFF YOUR ORDER AND READ THE FOLLOWING...

 

Nelson Fine Art Printing @ 557 Ward Street in Nelson BC is a drop-off and pick-up location only. NO PAYMENTS ARE ACCEPTED AT THIS LOCATION (see below for payment options).

 

2) PACKAGING: Safely and Securely. Before dropping off your order it is very important that it is packaged (just like you are sending it by mail). Include your name, address, phone & e-mail along with TMTV's name and phone number and ENCLOSE A NOTE with the work you want completed or enclose the e-mail estimate we would have provided on your initial inquiry.

 

3) DROPPING OFF YOUR ORDER: When leaving your order, please specify it is for TMTV Video Lab Department. Nelson Fine Art Printing is open 10am to 5pm Monday to Friday. Closed Weekends and holidays. Contact Nelson Fine Art Printing for their holiday hours.

 

4) CONTACT TMTV'S LAB BY Phone or e-mail to let us know you dropped it off.

 

INSPECTION: Once TMTV receives your order, it will be physically inspected and we will contact you if requested or if we have any questions before proceeding.

 

PROCESSING TIME: Normal processing time is 10 to 15 business days through Nelson Fine Art Printing. Larger orders may take longer.

 

RUSH ORDERS: RUSH ORDERS WILL NOT BE ACCEPTED AT NELSON FINE ART PRINTING. If you need your order completed by a specific date, please let us know and we will do our best to accommodate you. RUSH ORDERS WILL ONLY BE ACCEPTED DIRECTLY AT OUR STUDIO/LAB You may phone or e-mail us to make an appointment to bring your order directly to our location at Longbeach Road.

 

6) PAYMENT OF COMPLETED ORDERS: Once your order is completed, we will call or e-mail for payment. Payment can be made with a Credit Card by phone, payment by PayPal or Interac-E transfer only. Payments are NOT accepted at Nelson Fine Art Printing. All payments must be made BEFORE we return your order or you can arrange pick up and payment directly at TMTV Lab & Studios by making an appointment.

 

HOURS OF OPERATION

 

NELSON FINE ART PRINTING STORE HOURS:10am to 5pm Monday to Friday, closed Saturday, Sunday and holidays.

 

TMTV LAB & STUDIO HOURS OF OPERATION & CONTACT INFORMATION:  Monday to Friday 8am to 5pm.  Closed weekends and Canadian & USA holidays. To visit TMTV Studios BY APPOINTMENT ONLY

 

100% SATISFACTION GUARANTEED All orders submitted to TMTV for processing will be covered by our 100% satisfaction guarantee. You will receive your TMTV 100% GUARANTEE CERTIFICATE with your processed order. Please read it immediately when you receive your order.

 

LIABILITY While TMTV takes every precaution for the safekeeping and handling of all material delivered to it, we can not assume responsibility for loss of, damage to, said materials from any cause whatsoever. It is the clients responsibility to insure their material before delivery to TMTV.

 

TMTV VIDEO LAB DEPARTMENT MAIN PAGE

SERVING CANADA AND THE USA SINCE 1980

 

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